Privacy Policy

Last updated: June 2025

This page is maintained by Ivanooo to answer common privacy questions about our platform. It reflects our current practices and the controls we have enabled, and it may be updated as those practices evolve.

1. Who We Are

Ivanooo is a talent intelligence platform. When this policy refers to “we,” “us,” or “our,” it means the entity operating the Ivanooo website and services.

If you have questions about this policy or how we handle your data, you can reach us at the contact details at the end of this page.

2. Information We Collect

Information you provide directly

  • Contact details (name, email address, phone number) when you fill out forms, register for events, or download gated content.
  • Profile and professional information you choose to share during assessments or account setup.
  • Communications you send us, including support requests and feedback.

Information collected automatically

  • Device and browser information (IP address, browser type, operating system, device identifiers).
  • Usage data (pages visited, time spent, click patterns, referral sources).
  • Cookies and similar tracking technologies as described below.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our platform and services.
  • Process registrations, assessments, and gated-content downloads.
  • Communicate with you about your account, updates, and relevant opportunities.
  • Analyse usage patterns to improve performance, features, and user experience.
  • Detect and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our terms.

We do not sell your personal information to third parties for monetary consideration.

4. Legal Basis for Processing

Where applicable data-protection laws require a legal basis, we rely on one or more of the following:

  • Contractual necessity — processing needed to provide the services you request.
  • Consent — where you have explicitly agreed (for example, marketing communications or optional analytics cookies).
  • Legitimate interests — processing that supports our business operations, product improvement, and security, balanced against your privacy rights.
  • Legal obligation — processing required to comply with applicable law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to recognise your browser, store preferences, understand usage, and support analytics and marketing.

Types of cookies we use

  • Essential cookies — required for the site to function (for example, authentication and security).
  • Analytics cookies — help us understand how visitors interact with the site so we can improve it.
  • Marketing cookies — used to deliver relevant content and measure the effectiveness of campaigns.

You can manage cookie preferences through your browser settings. Where required by law, we present a cookie banner to obtain consent for non-essential cookies before they are set.

6. Third-Party Services and Integrations

We use carefully selected third-party services to host, analyse, and operate our platform. These providers process data on our behalf under contractual safeguards:

  • Hosting and backend infrastructure — provided by our cloud platform partners.
  • Analytics — used to measure traffic and engagement.
  • Authentication — used to manage account sign-in and security.
  • Email and communications — used to send transactional and marketing messages.

We do not authorise these providers to use your data for their own independent purposes beyond what is necessary to deliver the services we have contracted.

7. Data Retention and Deletion

We keep your personal data only as long as necessary for the purposes described in this policy, or as required by law. Retention periods depend on the type of data and the reason we collected it:

  • Account and profile data: retained while your account is active and for a reasonable period afterward to resolve disputes or enforce agreements.
  • Marketing data: retained until you withdraw consent or we determine the data is no longer useful for that purpose.
  • Analytics and log data: retained for a limited period to support product improvement and security investigations, then aggregated or deleted.

When data is no longer needed, we delete or anonymise it in accordance with our internal retention schedules.

8. Your Rights

Depending on your location, you may have rights under applicable data-protection laws. These can include:

  • Access — request a copy of the personal data we hold about you.
  • Correction — ask us to update inaccurate or incomplete data.
  • Deletion — request that we delete your personal data in certain circumstances.
  • Restriction — ask us to limit how we use your data.
  • Objection — object to processing based on legitimate interests or direct marketing.
  • Portability — receive your data in a structured, machine-readable format.
  • Withdraw consent — where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

9. Security

We apply technical and organisational measures designed to protect your data against unauthorised access, loss, or alteration. These include access controls, encryption in transit, and regular review of our security practices.

No online service can guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

10. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us so we can delete it.

11. International Data Transfers

Your data may be processed in countries other than the one in which you reside. Where we transfer personal data across borders, we use appropriate safeguards — such as standard contractual clauses or adequacy decisions — to protect your data in line with applicable law.

12. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page and update the “Last updated” date.

We encourage you to review this policy periodically. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to this privacy policy or how we handle your data, please contact us:

Ivanooo

Email: privacy@ivanooo.com

Please include “Privacy Request” in the subject line so we can route your message promptly.